Jun 11 2014
– W. Edwards Deming in “Out of the Crisis” (Page 227)
By Craig "hachiroku" Mercer • Maxims, Quality (Systems Thinking) •
Jun 11 2014
Quality must be built in!
“Quality can not exceed the capability of the system. Quality can not be inspected into a product or service; it must be built into it.”
– W. Edwards Deming in “Out of the Crisis” (Page 227)
By Craig "hachiroku" Mercer • Maxims, Quality (Systems Thinking) •